
I just returned from my wedding in Lake Como, Italy. I expected a storybook wedding and Lake Como delivered on all accounts. We choose to stay at Grand Hotel Tremezzo and left fully satisfied. The Hotel Manager Elena could not have been more helpful and hospitable. She literally checked on us each and every day. No request was out of the question! This hotel was built in 1909-1910 and so one must expect a grand building of its time. Please do not book this hotel expecting slick, new modern styling. As an American, sometimes we can expect luxuries that are simply not found in other countries. We were not disappointed here to say the least. The room was overlooking the lake, with high ceilings and nice decor.
The bathroom was larger than expected (larger than my own at home) with a slick new modern shower. The room had air conditioning which was a surprise, given that one is warned that in Italy, AC is not always available. The room was a typical size of about 10 feet wide by 18-20 feet long with a simple floor plan. However, there are larger rooms and suites available for booking if needed. Here is an outline of the pros and cons from my opinions:
Pros:
1. Staff could NOT have been more helpful. They catered to our EVERY need. ALL staff smiled and genuinely seemed to enjoy their jobs and that made their work and interaction with us more enjoyable. In the end, we took their names and photos with them for our memories.
2. Elena, the General Manager was amazing! We are certain she does not know any other faicial expressions except smiles!
3. Gardens and floral of the hotel grounds were simple stunning. We took tons of photos. We loved the vine covered walls too.
4. Rooms were good, bathrooms were good.
5. Parking was seemingly non-existent, but that was a ZERO issue because the hotel staff waits on you hand and foot, so your car is always available in an instant. I have no idea where they park it, but who cares when all you have to do is ask for it and it appears?
6. Three swimming pools, very nice! Each pool has a different setting, so this should please even the most modest person. The "water on water" floating swimming pool in the lake was very nice and the attached beach club/deck with food services was very convenient.
7. The hotel changed our room 2-3 times PER DAY with new towels, cleaned the room, put away our clothes...how much more could they have possibly done?
8. Three restaurants, ALL very good. Expensive, but very good. Restaurant staff were very very good with NO complaints.
9. Almost all staff spoken very good English. I speak some Italian, but they made me at home so I spoke very little during my trip.
10. The "T-Spa" was wonderful with a high design, chic architecture, heated pool, water therapy massage, jacuzzi and American style full body massage, which I purchased. Nice!
Source: Tripadvisor